Assignment Task
Abstract Purpose—The purpose of this paper is to explore resources or capabilities that enable medium-sized funs to be resilient, namely, to avoid and recover from supply chain disruptions. Design/methodology/approach — A case-study method is employed with four meditun-sized manufacturing firms headquartered in the USA that have global supply chains. Data are collected from semi-stTuctured interviews with key informants from diverse functions and managerial levels, archival documents observation and a resilience assessment. Findings — Internal social capital emerged as a resilience-enhancing resource, comprising structural capital grounded in small network size, geographical proximity among decision makers and low hierarchy; relational capital grounded in close relationships, commitment and respect; and cognitive capital grounded in long employee tenure. Originality/value – This is the first paper in the supply chain management literature to examine the resilience of medium-sized firms, an under-researched context. It is also the first paper to introduce internal social capital as a resilience-enhancing resource. Hence, this is among the few papers to propose a resilience-enhancing resource rooted not in a finis supply chain operations but its human resources. This paper, moreover, identifies several facets of internal social capital within medium-sized firms. Finally, the paper makes several managerial contributions. Keywords Multiple-case study, Supply chain disruptions, Resilience, Medium-sized fums, Intarnal cnrial ranital
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