LOG9704M-2-Operations and Process Management Report – Management Assignment Help

Assignment Task

Task 

Operations and Process Management

Task Description:
An individual report based on an organisation of choice, which develops an analysis of an operation and how the design, planning, improvement and workforce issues interrelate and how each can contribute to achieving operations objectives. This should draw on operations management theory to justify the positions adopted.

Learning Outcomes Assessed:
LO1 Critically evaluate the strategic role of operations in creating and enhancing a firm’s capabilities and competitive advantages
LO2 Critically analyse the concepts and practices of operations management in different contexts and how an organisation’s innovation can support
operational and strategic agility.
LO3 Evaluate approaches to problem solving and process improvement in production settings.
LO4 Apply operations management principles, analytical skills and problemsolving tools to the analysis of operations problems, utilising a systems and process approach.

Introduction
This section should be 20% of the report. This must present the following:

• Brief background the company and your selected improvement process.
• Brief overview of the importance of how the specific operations of your attention enhance the firm’s capabilities and helps achieve its competitive
• advantage.
• Set the scene for the reader 

Critically analyse an existing process, applying various problem-solving tools and techniques to evaluate the current situation and devise possible solutions to identified problems.

This section should be 50% of the report.
Your analysis of the process should cover the applicable areas of operations and process management, including such items as:
1. A detailed process flow chart including process inputs, process outputs, activities, activity times, processing and labour requirements.
2. Capacity analysis of the process, including the strategies used to address expected customer demand.
3. Suggested metrics used to measure the process, and how a changed process may improve these.

4. Address other relevant issues as appropriate; examples, might include:
• Customer demand and process capacity relationships
• How production is planned, from customer demand to production schedules
• Quality Management issues
• Product delivery issues
• The interfaces of the process with both the external and internal customers
• Waiting line issues and related staffing decisions
• Other applicable process issues or concerns

Recommendations
This section should be 30% of the report.
This section will conclude the report. You will present recommendations on how the process can be improved, with evidence to justify your recommendations. How will these choices support the strategic capability of the firm? Your recommendations should be consistent with the evaluation presented in section 2. 

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