Assignment Task
Quailty Systems in I.T – Assignment
Client advisors at a global private bank were ready for an improved advisory experience. The bank set out to develop a new digital dashboard that would support the advisory process with notifications, alerts and a holistic view of each client.
The goal? To improve the quality of advisor-client relationships, reduce time spent on daily processes, and free client advisors to focus on high-value activities, including business development’ Accenture (2017).’
You have been hired as an IT Quality Consultant for the project ‘Digital Dashboard for Wealth Management’ and have been asked to prepare a report that addresses its quality standards, risks, systems development lifecycle approach, documentation, relevant project management tools as well as legal and ethical considerations.
You are required to prepare the report following the sections outlined below (and including an introduction and a conclusion) while using the learning materials provided in iLearn, the module textbook, reading materials from peer-reviewed sources (e.g. from Google Scholar), information given in the case-study, and your own research.
1. This section of the report is about your critical understanding of the need for quality assurance for the case study
a. Identify and briefly discuss the national and international quality standards for the development of the digital dashboard for wealth management.
(10 marks)
b. Critically assess the development of the dashboard against internationally recognised best practice.
(10 Marks)
(20 Marks) (800 Words)
2. This section of the report will examine the software development lifecycle and its relationship to quality issues, risks and counter measures
a. Identify and discuss the risks associated with the development of the digital dashboard for wealth management at the global private bank.
(10 marks)
b. Describe the systems development life-cycle (SDLC) as it applies to the development of the digital dashboard and explain how each phase of the life-cycle is quality assured. Include an annotated diagram of the SDLC.
(10 marks)
(20 Marks) (800 words)
3. This section will discuss the development and implementation of standard quality control documentation for the case study
a. Describe the product specification of the digital dashboard, use any diagram that may be relevant and a sketch of the dashboard in your answer.
(10 Marks)
b. Discuss the role and importance of quality control documentation in the systems development life-cycle and illustrate its role to avoid a common problem specifically for the development of the digital dashboard.
(10 marks)
(20 marks) (800 words)
4. This section selects, justified and uses appropriate project management tools for the case study
a. Explain the relevance of PRINCE2 as project management approach for the digital dashboard.
(10 marks)
b. Explain, with relevant examples, how you would use a Work Breakdown Structure, a Precedence Diagram, and a Gantt chart in the digital dashboard project.
(10 marks)
(20 marks) (800 words)
5. This section discusses the appropriate ethical and legal considerations to quality management for the case study
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