BSBADM502-Case Study of Coffee Villa – Management Assignment Help

Assignment Task


Assessment Task Instructions.

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Part A – Role Play Meeting 1: Chairperson

You are the General Manager of CoffeeVille. 

For this task you are required to prepare for, you will be observed preparing for, conducting, applying conventions and procedures for one formal meeting at Coffee Villa Company with at least four (4) participants (classmates and your assessor) 
You need to generate and submit the meeting name and meeting purpose at your own choice, which should not be a general monthly meeting. Should you require assistance your assessor can provide the meeting Topic.

Key Deliverables: 

  • Describe options for meetings including face-to-face, teleconferencing, web-conferencing, and using webcams
  • Identify the relevant organisational procedures and policies regarding meetings, chairing and minutes including identifying organisational formats for minutes and agendas.
  • Developing and distributing agendas and papers
  • Identifying and inviting meeting participants
  • Organise, take part in, and chair a meeting
  • Organising and confirming meeting arrangements
  • Running the meeting and following up
  • Follow organisational policies and procedures.
  • Record and store meeting documentation


In your preparation for your meeting, you are to ensure that:

  • Purpose of meeting is clarified, and the agenda is developed in line with the stated purpose.
  • The style and structure of the meeting is appropriate to the meeting’s purpose.
  • Meeting participants are identified and notified in accordance with organisational procedures.
  • Meeting arrangements are confirmed in accordance with the requirements of meeting.
  • Meeting papers are despatched to participants within designated timelines.
  • You must provide your agendas to your assessor at the time of your assessment.


Whilst conducting your meeting, you are to ensure that:

  • Meetings are chaired in accordance with organisational requirements, agreed conventions for the type of meeting and legal and ethical requirements.
  • Meetings are conducted to ensure they are focused and time efficient.
  • Meeting facilitation enables participation, discussion, problem solving and resolution of issues.
  • Minute taker is briefed on recording meeting notes in accordance with organisational requirements and conventions for the type of meeting.
  • This will be observed by your assessor during each of your meetings.

Part B – Role Play Meeting 2: Minute Taker

You are a Supervisor at CoffeeVille who has been nominated to the take the Meeting Minutes for a scheduled meeting Chaired by your fellow classmate or assessor.

Key Deliverables: 

  • Identify the relevant organisational procedures and policies regarding the minutes including identifying organisational formats for the minutes 
  • Follow organisational policies and procedures.
  • Record and store meeting documentation
  • Distribute, via email, and store minutes and other follow-up documentation within designated timelines, and according to organisational requirements

You are required to read through the CoffeVilla case study scenario and address all above tasks to achieve competence. 

Your trainer will provide you with instructions for the meeting scenarios and agenda topics, allocate participants and their roles, time frames and dates to complete this assessment and supporting paperwork as required.

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